Frequently Asked Questions

Frequently Asked Questions

Are you open to the public?

Yes! At 2 locations including the Sunshine Coast and Cairns.

How long does it take to manufacture and delivery my new bed?

Typically orders take around 4 weeks to complete. If you are in need of a bed in a shorter time frame feel free to contact us, we are generally very accommodating and able to help.

Why do you only have a few prices on your website?

We only have a few prices on our website to avoid confusion. If we were to include all of our prices we would have to list over 600 in standard prices alone. If you were after some more specific pricing just shoot us an email or give us a call and we would be more than happy to help.

Is this an Australian company?

Yes! We are a 100% Australian, family owned and operated company. With 3 members of the immediate family working within the business.

Why should I buy from you?

You will never buy better than where it’s built. We are a locally owned and operated company, making our products on the Sunshine Coast in Queensland. Our experience and expertise in the bedding industry combined with our friendly and approachable staff will ensure you are able to make an informed and educated decision on your purchase without marketing gimmicks.

Are your mattresses as good as the big brands?

Yes, if not better. We strive to use the best componentry available, working with major suppliers such as Dunlop Foams, Bekaert Deslee Textiles and YKK. We manufacture to a level of quality not down to a price. We are quite happy to compare our specifications with other products to prove we make an outstanding product.

Why can’t I find your mattresses in bigger stores?

We choose to sell directly from our factory to you, to ensure you get the best value for money. This means that there is no extra cost or misinformation by dealing with a middle man.

Do your mattresses get body indentations?

All mattresses will get body indentations over time. The products that we use in our mattresses have been chosen to minimize body indentations. We do this through the use of superior quality support systems and high density foams.

How many employees do you have?

Across all of our store fronts we have 20 employees in total.

Do you make your own products?

Yes! Locally on the Sunshine Coast in Queensland Australia.

Can you custom make something for me?

Yes! We specialize in making customs mattresses and bases for unique applications such as caravans, campers, boats and day beds.

Do you deliver?

Yes! We can delivery and install your new bed into your bedroom.

Do you try to reduce your environmental impact?

Yes! We minimize our impact by recycling the majority of our waste, using water based glues and partnering with likeminded suppliers who aim for sustainability. For further information about our environmental impact feel free to email us. 

If you have any questions feel free to get in contact with us!